Terms and Conditions

 Welcome to Petzee Pet Foods. By accessing our website and placing an order, you agree to the following terms and conditions:

Product Availability:
All products are subject to availability. In case an item is unavailable after you place an order, we will notify you and issue a full refund if payment has been made.
 

Pricing:
All prices are listed in INR (₹). We reserve the right to change prices at any time without prior notice. Prices at checkout reflect the most current rates.
 

Orders and Payments:
Orders will be processed only after successful payment confirmation through our secure payment gateway. We do not store or share your payment information.
 

Shipping and Delivery:
Orders are usually shipped within 2–5 business days. Delivery timelines may vary depending on the destination and courier service. Petzee is not liable for delays caused by external logistics providers.
 

Cancellations:
Orders can be cancelled before dispatch by contacting our support team at [insert email]. Once shipped, cancellations are not accepted.
 

Returns and Refunds:
Returns are accepted only in case of damaged or incorrect products received. Please inform us within 48 hours of delivery. Refunds will be processed within 7–10 business days after product verification.
 

Use of Products:
All our products are intended for pet use only. Petzee is not responsible for misuse or unsupervised use of any product.
 

Governing Law:
These terms are governed by the laws of New Delhi. Any disputes shall be handled under New Delhi jurisdiction.

                                                                                                                                                                                For questions about this policy, please contact us via our Contact Us page.